The OmieChill needs at least 4 hours in the freezer before it is ready to use to achieve optimal cooling power.

The OmieChill is designed to hold most standard 4 oz (113 g) baby and toddler food pouches.

Yes! The OmieChill is multi-purpose and can be used as a standalone slim ice pack to keep other sections of your OmieTote or lunch bag cool, even if you aren't packing a food pouch.

Yes, the integrated freezable gel pack is non-toxic. The entire pouch is safe, free from BPA, Phthalate, PVC, and lead, and is FDA and CPSIA compliant.

The OmieChill should be **wiped clean only**. Do not place it in the dishwasher, microwave, oven, or on a stovetop, as this will damage the integrated gel pack.

Accessories should be stored completely dry and separate from the lunch box when not in use. Ensure all parts are fully dry before placing them in the freezer or storage cupboard.

Unless specifically noted for freezing (like certain ice packs), OmieLife plastic accessories should not be placed in the freezer or microwave, as this can affect the material integrity and shape over time.